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FAQ

What Should I Do If My Order Hasn't Been Delivered Yet?

Keeping our staff and customers safe is our biggest priority so our delivery times are a little longer than usual. Waiting for a delivery? Double-check your expected delivery date with the tracking number provided for overseas purchases before …

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How Do I Return Something To You From The UK or Abroad?

Off course we hope you will love every purchase, however, Sosome takes returns here online! You’ll need to simply notify us by email at [email protected] that you wish to return an item within 7 days of receipt.

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Where Can I Find Your Size Guide?

We never want to send you something that doesn't fit properly so we have size guides available on most of our product pages to help you find the perfect fit, first time! 

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One Size Fit Dresses

We also make a lot of One size fit garments which have been specifically designed in most cases with elastic that adjust to fit most shape and sizes. to find the exact fit of each dress and what size each dress can fit up to, please see the …

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Will You Be Getting More Out Of Stock Items?

From time to time, Sosome will restock items listed as sold out once we are able to recreate the original fabrics. Please note all our items are very limited in availability due to the long process it takes to create our special fabric combinations.

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Delivery

If you’ve placed multiple orders within a few days of each other your orders may be sent in one parcel. You’ll be able to see whether they’ve been shipped together with the tracking information provided with your dispatch notification.

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From Where Is My Item Coming From?

Items are mostly dispatched with Royal Mail post from London and tracking numbers are provided for items shipped outside of the U.K. 

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How Does The Sosome Delivery service work in the UK and Abroad?

You can see a full list of available delivery methods at the checkout.

  • Standard Delivery unless otherwise requested, All items will be dispatched between 3-5 working days with standard postage. You can expect to receive your item within 5-10 days …
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How Do I Place A Wholesale Order?

We welcome whole sale purchases large and small. To place an order, contact us via email at [email protected] with a screenshot of the items you want to purchase along with the quantities and size of each item. Once we have all the information, …

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My Question Is Not On The List, How Can I Contact You Quickly?

For a faster response time, you can contact us via the chat button on the website or via Twitter @Sosomedesigns or Instagram @ or drop us an email at [email protected].

Why Choose Us

  • Worldwide fast shipping
  • Secure payment
  • 30 days money back guarantee

Our Happy Customers

Crissy B Johns

I loved my dress! My dress was delivered to me as quickly as possible, although I gave her less than two weeks to make and deliver my ...

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CB